AeThex support is handled through **aethex.support** and connected Discord workflows.

Use support when you need help with Passport, docs, integrations, Discord linking, game access, tickets, or platform status.

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| Channel | Use Case |

|---|---|

| aethex.support | Main support hub and ticket routing |

| Discord | Community and real-time support |

| Docs | Self-service knowledge base |

| KAEL AI | AI-assisted help and routing |

| Status page | Service health and incidents |

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Please include:

- What you were trying to do

- Your Passport or linked account context if relevant

- Screenshots or logs

- Browser/device/game platform

- Approximate time of issue

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- [[Troubleshooting]]

- [[Status]]

- [[Discord-Integration]]