Troubleshooting
Use this page when something does not work as expected.
Passport Issues
Try:
- Refresh the session.
- Sign out and back in.
- Check linked accounts.
- Confirm the correct account is connected.
- Open a support ticket if access is still wrong.
Discord Linking Issues
Try:
- Confirm you are in the correct Discord account.
- Restart the link flow.
- Check whether the bot has permission to manage roles.
- Ask server staff to confirm configuration.
Game Integration Issues
Check:
- API keys and environment variables
- Server-side verification logs
- Token expiration
- Webhook signatures
- Rate limits
- Status page incidents
Documentation Issues
If a docs page is missing, stale, or confusing, open a support request and include the page URL.