Commit e4a720
2026-06-23 02:54:56 Anonymous: Revert accidental docs page content edits| support.md .. /dev/null | |
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| - | # Support |
| - | |
| - | AeThex support is handled through **aethex.support** and connected Discord workflows. |
| - | |
| - | Use support when you need help with Passport, docs, integrations, Discord linking, game access, tickets, or platform status. |
| - | |
| - | --- |
| - | |
| - | ## Support Channels |
| - | |
| - | | Channel | Use Case | |
| - | |---|---| |
| - | | aethex.support | Main support hub and ticket routing | |
| - | | Discord | Community and real-time support | |
| - | | Docs | Self-service knowledge base | |
| - | | KAEL AI | AI-assisted help and routing | |
| - | | Status page | Service health and incidents | |
| - | |
| - | --- |
| - | |
| - | ## Before Opening a Ticket |
| - | |
| - | Please include: |
| - | |
| - | - What you were trying to do |
| - | - Your Passport or linked account context if relevant |
| - | - Screenshots or logs |
| - | - Browser/device/game platform |
| - | - Approximate time of issue |
| - | |
| - | --- |
| - | |
| - | ## Related |
| - | |
| - | - [[Troubleshooting]] |
| - | - [[Status]] |
| - | - [[Discord-Integration]] |